Privacy policy

These Terms and Conditions govern the use of our bike rental services. By renting a bike from our website, you agree to comply with these terms and any additional policies outlined on our platform. Please read carefully.

1. Rental Agreement

• By renting a bike, you agree to use the bike only for lawful purposes and in a safe, responsible manner.
• The rental period begins at the time you receive the bike and ends when you return it to our specified location.
• Extensions to the rental period may be requested, but approval is subject to availability and additional charges.

2. Eligibility

• You must be at least 18 years old to rent a bike.
• A valid government-issued ID and driver’s license may be required for verification.
• You are responsible for ensuring that you have the physical fitness and skill required to operate a bike safely.

3. Payment

• Full payment is due at the start of the rental period.
• Payment is accepted via credit card, debit card, or other approved methods outlined on our website.

4. Cancellations and Refunds

• Cancellations made more than 24 hours before the rental period starts may be eligible for a full refund.
• Cancellations within 24 hours of the rental period start time may be subject to a cancellation fee.
• Refund policies vary by rental package and are clearly outlined at the time of booking.

5. Responsibilities and Liability

• You are responsible for the bike from the time of pickup until its return.
• You agree to pay for any damages, loss, or theft that occurs during your rental period.
• If you encounter mechanical issues, report them immediately; unauthorized repairs are prohibited.

6. Insurance and Safety

• You acknowledge that cycling can involve risks. Helmets and other safety equipment are recommended and may be required by law in some areas.
• We offer optional insurance coverage for damage or theft at an additional cost.
• You agree not to operate the bike under the influence of drugs or alcohol.

7. Restrictions on Use

• Bikes may not be used for racing, stunts, or other activities outside of normal recreational or commuting use.
• Bikes may not be taken out of designated rental zones without prior permission.
• Bikes may not be loaned or sub-rented to others.

8. Return Policy

• Bikes must be returned on time and in the same condition as rented, excluding normal wear and tear.
• Late returns may incur additional charges.
• Failure to return the bike will result in charges for the full value of the bike.

9. Privacy and Data Collection

• We collect and process personal information as outlined in our Privacy Policy.
• By using our services, you consent to the collection and use of your information as necessary for booking, payment, and service improvements.

10. Modification of Terms

• We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website and take effect immediately.

11. Contact Information

• For questions or assistance, please contact us at Mobile No:8892229990 and email id: support@sarabike.com.

By proceeding with the rental, you acknowledge that you have read, understood, and agree to these Terms and Conditions.